Select A/R Records from the Accounts Receivable menu, and the A/R Records window opens.
Check the box beside the invoice for which you wish to write off the balance, and click the Write Off Balance button at the bottom of the window. A popup window opens.
Edit the write off date as needed.
If needed, edit the amount to be written off by editing the journal items.
Add account information for the Debit journal item by clicking on the DB entry, entering the account code, and clicking Save.
When finished click OK. The journal entries are created, and the status of the invoice is changed to Written Off..