Reject a batch of receipts

Managers should use the Reject Batch command rather than the Undo Submit Batch command when deciding to reject the approval of a cash receipt batch. The Undo Submit Batch command will leave the batch available for editing while the Reject Batch command will move the batch to the rejected state.

Submitted batches can be rejected because the transactions haven't been posted to the general ledger yet. An Approved batch must be voided in order to reverse the GL transactions

Reject a cash receipts batch

1. Select Cash Receipts from the Accounts Receivable menu, and the Cash Receipt Batches window will open.

2. Select the batch(es) to reject by clicking the checkbox beside the Batch No.

3. Click the Reject Batch button, and you'll be asked to confirm that you want to reject the batch(es.

4. Click Yes, and the batches will receive a status of Rejected.

Cash receipts that were on the rejected batch(es) must then be added to a new cash receipts batch if they are to be posted to the general ledger.

Go to Create a cash receipts batch

Return to Cash Receipts Overview