Void Invoices & Credit Memos

Only Approved invoices and credit memos can be voided.

Approved invoices can't be voided if an amount has been applied to it.

A voided invoice has the original invoice number in the comment in the Transaction Journal and Transaction Journal Detail windows.

Void invoices/credit memos

1. Select Invoices from the Receivables > Accounts Receivable menu, and the Invoices window opens.

2. Check the box(es) for the invoice(s) you want to void, and click Void. The Void popup opens.

3. Enter the Void date.

4. Click Yes, and the Result window opens when the process is complete.

5. Click Close when you're finished reviewing the results.

Return to Invoices Overview