Void a batch of receipts

Approved batches cannot be unsubmitted, deleted or rejected, but must be voided if the funds aren't deposited.

When a batch is voided, the GL transactions are also voided.

Void a cash receipts batch

1. Select Cash Receipts from the Receivables menu, and the Cash Receipts window opens.

2. Check the box(es) for the batch(es) you want to void, and select Void Batch from the More menu. The Void Cash Receipt popup opens displaying the message, "You are about to void this batch. You may enter the date to use in the Void batch general ledger entry and comments in the space below and then hit OK to continue your action. If you wish to cancel this action hit Cancel."

3. Edit the Transaction Date as needed.

4. Optional. Enter a Comment.

5. Click OK, and the Result window opens.

6. Click Close when you're done reviewing the results. The batches will receive a status of Void, and the GL transactions will be voided.

Return to Cash Receipts Overview